Frequently Asked Questions (FAQ)
Q: In what states are your escalator step cleaning services offered?
A: We're located in the Chicago region and typically our services are provided in the Midwest, but we do have the capability to travel to customers throughout the United States.
Q: Why can't I power wash my escalator steps on my dock?
A: Because you may be violating EPA regulations involving the discharge of contaminants into the sewer system. We use biodegradable cleaners.
Q: My escalators need to run until my building closes. Is that a problem?
A: Not at all, as most of our on-site escalator step cleaning occurs after hours.
Q: Will I pay more for overnight step cleaning?
A: Not if we can start before 10pm.
Q: How long does an escalator step cleaning take?
A: The first cleaning can take approximately 10 hours, depending on the degree of accumulated dirt.
Q: What guarantee do you offer?
A: We guarantee that your escalator steps will look noticeably cleaner on the first cleaning.
Q: If I choose to have my escalator steps refurbished, what can I expect?
A: You can expect steps that will look practically new.